Shipping Policy
At ReBurlap, we work to deliver your order safely and on time. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on Sundays or public holidays.
For bulk or custom orders, processing time may be longer. In such cases, we will inform you in advance.
Shipping Time
Delivery time depends on your location and the shipping method selected at checkout.
Estimated delivery times:
- Domestic orders: 3–7 business days
- International orders: 7–15 business days
Please note that delivery times are estimates and may be affected by courier delays, weather conditions, customs clearance, or other unexpected factors.
Shipping Charges
Shipping charges are calculated at checkout based on the delivery address, package size, weight, and shipping method.
Any free shipping offer, if available, will be clearly shown on the website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email or message with tracking details, if available.
International Shipping
We may ship to selected international locations. International customers are responsible for any customs duties, import taxes, or other charges required by their country.
Delayed or Lost Shipments
If your order is delayed beyond the expected delivery time, please contact us and we will help check the shipment status.
ReBurlap is not responsible for delays caused by courier services, customs, or incorrect shipping details provided by the customer.
Incorrect Address
Please make sure your shipping address is correct before placing the order. We are not responsible for orders shipped to the wrong address entered at checkout.
If you notice an error, contact us as soon as possible after placing the order.
Damaged Package
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product so we can review the issue.
Contact Us
If you have any questions about shipping, please contact us through our website contact page or customer support details provided on the site.